Last updated: August 2026
These Terms of Service ("Terms") are a contract between you and Hustl. By creating an account, accessing our website, PWA, or future mobile apps, you agree to these Terms, our Privacy Policy, and other policies linked at hustl.today/legal.
If you do not agree, do not use Hustl. We may update these Terms; material changes will be notified in-app or by email. Continued use after the effective date means acceptance.
Account and document review at Hustl is carried out manually by our team. We do not currently use an external identity-verification provider, and we do not carry out automated identity verification, biometric or liveness matching, or background checks. Manual review is a check on the information you submit; it is not a guarantee of any user's identity, conduct, or suitability, and you should not treat it as one.
Hustl is a technology marketplace and intermediary. We connect Hustlers with Partners posting short-term work ("Shifts" or "Jobs"). Hustl is not an employer, staffing agency, labour contractor, or guarantor of wages beyond facilitating payments according to these Terms.
Hustl does not control how Hustlers perform work except for job-specific requirements posted by the Partner (time, location, dress code, tasks). Partners are responsible for workplace safety compliance at their premises.
Hustlers are independent contractors, not employees of Hustl or any Partner. Nothing in these Terms creates an employment, partnership, or agency relationship.
Platform fees, hold periods, and payout timing are shown in-app and may vary by city or campaign. During the public beta, Hustl issues Partners free beta credits to post shifts and does not collect payment from Partners; no payment gateway collects Partner billing, and paid Partner billing is not yet in effect. If we introduce paid billing, we will disclose the price and terms before you are charged. A Hustler's shift earnings are credited to their in-app Hustl wallet when the shift is checked out, and are paid out as set out below.
See Refund and Cancellation Policy for cancellations and penalties.
Disputes may be raised in-app. Hustl may use the shift records we hold to make determinations — timestamps, QR check-in records, check-out code records, location data where your device supplied it, any Partner or admin attendance override (which is recorded separately), photos, chat records, and reviews. Our decision for platform purposes (payments, strikes, access) is binding unless overridden by a court or regulator.
You retain ownership of content you upload (photos, reviews, messages, listings). You grant Hustl a non-exclusive, royalty-free licence to host, display, and process that content to operate the service. See Intellectual Property and Takedown Policy.
Hustl branding, software, and design are owned by Hustl. You may not copy or misuse our trademarks.
You must not:
We may suspend or terminate accounts for violations, fraud, safety risks, or legal requirements. You may close your account by contacting support. Some data may be retained as described in the Privacy Policy.
We may offer paid subscription plans for Partners (e.g. featured listings, analytics). When launched, subscriptions will disclose price, billing cycle, auto-renewal, cancellation, and refund terms per the Consumer Protection (E-Commerce) Rules, 2020 before purchase.
The platform is provided "as is" to the maximum extent permitted by law. Hustl does not guarantee uninterrupted service, specific earnings, or Partner conduct. To the extent permitted by law, Hustl's liability is limited to the greater of (a) fees paid to Hustl in the 3 months before the claim, or (b) INR 5,000, except where liability cannot be limited by law.
You agree to indemnify Hustl against claims arising from your breach of these Terms, your job performance, your uploaded content, or your violation of law, except where caused by Hustl's gross negligence or wilful misconduct.
For grievances under the Information Technology Act, 2000 and Intermediary Guidelines, contact: grievance@hustl.today. We acknowledge complaints within 24 hours and aim to resolve within 15 days.
These Terms are governed by the laws of India. Courts in Chennai, Tamil Nadu have exclusive jurisdiction, subject to mandatory consumer forum rights where applicable.
Partners must accurately disclose physical requirements when posting shifts, including heavy lifting (with approximate weight), prolonged standing, outdoor exposure, and other material hazards. Failure to disclose known hazards may void any insurance coverage that would otherwise apply and result in liability to Hustl and Hustlers for resulting injury claims.
By booking a shift, Hustlers confirm they have read disclosed physical requirements and are fit to perform the work. Hustlers must not book shifts they cannot safely perform. False injury or insurance claims are fraud and may be reported to authorities.
Hustl may offer or facilitate group personal accident coverage in the future. Until active coverage is confirmed in-app, Hustl does not guarantee insurance for any shift. Any claim must be supported by truthful evidence. Partners and Hustlers agree not to collude on fraudulent claims. Hustl may suspend accounts and withhold payouts pending investigation.
If any provision is unenforceable, the remainder stays in effect. These Terms, with incorporated policies, are the entire agreement regarding the platform.